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What is Quality Assurance?
The NHMRC defines Quality Assurance (QA) as:
An activity where the primary purpose is to monitor or improve the quality of service delivered by an individual or an organisation... terms such as ‘peer review’, ‘quality assurance’, ‘quality improvement’, ‘quality activities’, ‘quality studies’ and ‘audit’ are often used interchangeably.
What is evaluation?
The NHMRC defines evaluation as:
...the systematic collection and analysis of information to make judgements, usually about the effectiveness, efficiency and/or appropriateness of an activity. The term is used in a broad sense to refer to any set of procedures, activities, resources, policies and/or strategies designed to achieve some common goals or objectives.
Where can I find out more?
We've written an article on understanding Quality Assurance, evaluation and ethical considerations here.